YOUR REMOTE SYSTEM ADMINISTRATOR FOR :
AT&T / AVAYA / LUCENT MERLIN LEGEND / MAGIX COMMUNICATIONS SYSTEMSMERLIN MAIL / MERLIN MESSAGING VOICE MAIL SYSTEMS
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DID YOU KNOW ? :
Millions of dollars and engineering hours have been invested in research and development at Bell Labs to create the entire Merlin Communications Systems product line since the early 1980's. The Merlin family of communications systems has always been the top rated system in the communications industry and still is today.
Avaya has invested heavily in a new product known as IP Office. IP Office users have been less than pleased with the reliability of the computer based IP Office system as compared to their old reliable Merlin system.
In order to reduce competition between products and to promote sales of their IP Office product, Avaya made the decision to discontinue production of the very popular Magix system
Even though AVAYA discontinued manufacture of the Merlin Product Line as of Merlin Magix 4.0 in 2006, existing systems will continue to be supported and new/refurbished expansion modules and replacement parts will be available for many years to come.
Your system can be programmed to allow designated managers the ability to, in real time, service observe your call center agents?